Common questions

One accountable place to fill clinical coverage. Publish a coverage need in minutes, reach verified healthcare professionals, review applications with credential status already attached, and agree terms directly. LocuPedia is a connection, credentialing and workforce marketplace — it does not process, collect, hold, transfer, invoice, settle or guarantee compensation between clinicians and organizations. Seewhat organizations get.

Same platform, different shape. A clinic workspace is built for independent practices and clinic groups — one team, one or more locations. A hospital workspace adds departments, role-based teams and sign-off structure, so a health system can post by department with the right approvers. Compare them on theclinicsandhospitalspages.

TapClinic / Hospital, add your organization name and work email, and your console is ready. You can post your first need as a draft immediately; verification runs in parallel so your posts can go live with a verified badge.

We confirm the organization is real and authorized to post — business details, work email domain and a review by the team. Verified organizations carry a visible badge, and verification is what unlocks referral credit rewards and clinician trust: professionals apply faster to organizations they can see are real.

Any role in theprofessions & specialties catalogue— 55+ roles across medicine, nursing, dentistry, pharmacy, optometry, allied health, diagnostics and mental health, from Registered Nurses to Eye Technicians and Optometrists. If you need a role that isn’t listed,request it.

Yes. Clinic groups post per location under one organization, with one team and one billing history. Hospitals organize by department. Each post is tied to a single location or department so clinicians always know exactly where the work is.

From your console, tap Post a Need and follow the guided steps — role, dates, location, requirements, offered rate. You can save a draft at any point and publish when ready. A live need runs for a 7-day posting period.

Everything a clinician needs to decide: the role and specialty, the facility and location, exact dates and hours, the requirements (licence, certifications, experience), and the offered rate — required and shown upfront. Complete posts get more, better applications; vague ones get skipped.

Pre-built postings for common roles — including Eye Technician (Ophthalmic), Optometrist and Registered Nurse (RN) — with the typical requirements already filled in. Open Hiring → Templates, tap Use Template, adjust the dates and rate, and post. It’s the fastest way to a complete, professional need.

A real coverage need at a real facility, with honest dates, requirements and a real offered rate. No bait postings, no collecting applications without intent to fill, no duplicate spam, and nothing outside healthcare coverage. Every post carries our zero-tolerance acknowledgment, and postings that break the rules are removed — accounts that repeat it are suspended.

Any time. Edit details while it’s live, pause it when you need a breather from applications, or close it the moment you’re covered. Closing ends the posting period — nothing renews automatically, ever.

Each department posts and manages its own needs under the hospital’s account, with its own reviewers and sign-off steps where you want them. Administration sees the whole picture; department leads see their own. It’s how a health system keeps coverage accountable without bottlenecking everything through one office.

Never. One post = one 7-day posting period. When it ends, it ends. If you still need coverage, repost in one tap — we will never quietly charge you for a renewal you didn’t ask for.

Posting is free during launch. Standard pricing after launch is CAD 300 plus applicable taxes per 7-day posting period, itemized on your receipt. One post covers one location, one role and one connected coverage requirement for a 7-day window. Full details on thepricing page.

Every organization posts free during the launch period — the full workflow, no card required. Before standard pricing activates, we notify organizations in advance; nothing ever flips silently. Posting Credits you earn during launch carry forward and can cover future posting periods.

One location, one role, one connected coverage requirement, for a 7-day posting period. If you need two roles or two sites, that’s two posts — which keeps each posting specific, and specific postings are what clinicians actually apply to.

Credits you earn for growing the community, held in your Post Bank. 100 credits = one CAD 300 seven-day posting period once standard pricing is active. Your credit total and history are always visible in Referral Rewards.

Two ways. Refer another organization with your unique referral code: when they verify and post their first legitimate live need, you earn +50 credits. (Referred professionals who complete licence verification earn their referrer +20.) Credits accumulate in your Post Bank and redeem against posting periods.

No — never. Clinicians use the core workflow free, and there is no commission or percentage on anyone’s work. Organizations pay a flat, honest posting fee; the clinician’s agreed rate is between the two of you, untouched by us.

Yes. High-volume organizations and health systems can arrange custom volume pricing — always calculated per 7-day posting period, never as a subscription. Talk to us through thecontact pageand we’ll structure it around your posting pattern.

Yes — clearly and in advance, in the product and by email. Your earned Posting Credits carry over, your drafts and history stay intact, and the first paid posting period only ever starts with your explicit action.

By the things that actually decide fit: profession and specialty, location, availability against your dates, and credential readiness. The better your posting, the sharper your matches — complete posts surface to the clinicians most likely to say yes.

LocuPedia verifies credentials against source before a clinician earns verified status — licences, qualifications, references, certifications. You review the status, not the paperwork: every applicant arrives with a current verification picture, and anything facility-specific left to confirm is flagged explicitly.

From the Hiring area: every application shows the clinician’s profile, verification status, availability against your dates, and their message. Advance them, message them, or decline — each action is recorded so your team always knows where every applicant stands.

Yes. Save strong clinicians to your talent list, and compare candidates side by side — credentials, availability, experience — before you decide. Your saved list persists across posts, building a bench you can invite directly next time.

Private annotations on a clinician’s profile, visible only to your team — interview impressions, “great fit for weekends”, anything worth remembering. Notes are never visible to the clinician or any other organization.

Yes. From any clinician profile, Invite to Apply attaches one of your open needs and sends a professional invitation. It’s the fastest way to turn a strong match into an application without cold-calling.

When a post closes, you record the outcome — filled through LocuPedia, filled elsewhere, no longer needed, or expired — optionally naming the hired clinician. Outcomes are your organization’s own statement: they keep your history honest and feed aggregate fill-rate figures, which are always labelled self-reported.

From Team & Access, tap Add Team Member, enter their name and work email, and choose their role. The interactive invite walks you through what each role can do before you send — they join with exactly the access you intended, nothing more.

Roles group permissions so you don’t hand out more access than a job needs — from posting and reviewing applications to managing billing or the team itself. The Organization Admin role covers near-full control for trusted leads; use narrower roles for everyone else.

The Owner is the account’s super admin: exactly one per organization, holding ultimate control — including billing and team management — and the only role that can’t be suspended, demoted or removed. Ownership transfers deliberately through Settings, with the change written to the audit record. The invite flow explains this interactively when you’re assigning roles.

Right from the team list — every member row has visible Edit, Suspend and Remove actions. Suspending freezes access instantly without deleting history; removing ends membership entirely. Either takes effect immediately and is recorded in the audit log.

Yes. Role changes, invitations, suspensions, removals and ownership transfers are all written to a reviewable audit record with who, what and when. In healthcare staffing, accountability isn’t optional — so it isn’t optional here either.

In Settings → Billing, the Invoices & receipts card lists every charge with its own invoice — view any of them, download a single invoice, or use Download all for one combined statement. Every document is itemized and available whenever you need it for your records.

Every charge is a line item: the posting period it covers, the post it belongs to, the amount, and applicable taxes shown separately. No bundles, no “platform fees”, nothing you can’t trace back to a specific posting.

Applicable Canadian taxes are added at the prevailing rate and itemized separately on every receipt — the CAD 300 standard posting price is before tax, and the tax line is always explicit so your accounting team doesn’t have to guess.

No — by design. LocuPedia is a connection, credentialing and workforce marketplace — it does not process, collect, hold, transfer, invoice, settle or guarantee compensation between clinicians and organizations. The only money LocuPedia ever handles is the organization’s posting fee, receipted to the organization. Compensation terms are agreed directly between you and the clinician.

Closing a post ends its posting period. During launch there’s nothing to refund because posting is free; once standard pricing is active, prepaid periods are not refunded for unused days — so close a post when you’re covered, and repost free of commitment whenever you need to again.

Built-in messaging keeps every conversation attached to its hiring context — the need, the dates, the application. No lost email threads, no personal numbers exchanged before you choose; the whole dialogue sits next to the posting it’s about.

LocuPedia has zero tolerance for any misuse of the platform or inappropriate behaviour — including harassment, flirting, racism or discrimination of any kind. Behaviour that doesn’t align with our Privacy Policy and Terms & Conditions leads to immediate account suspension, without further notice. You acknowledge it when posting, and it applies to organizations exactly as it applies to clinicians.

No — deliberately. Messaging runs through the platform’s own professional channel, and referral invites go by email with a read-only, auto-personalized template. We removed Text and WhatsApp channels so nobody can use LocuPedia to spam clinicians — which is precisely why clinicians trust the messages they receive here.

It comes down, and the account behind it answers for it. Misleading postings, spam duplicates, discrimination, or any behaviour that breaches our policies means removal of the post — and where the zero-tolerance policy applies, immediate suspension of the account without further notice.

Never. Coverage needs describe staffing requirements — role, dates, skills — never patients. Uploading patient information in any form is prohibited by ourusage policy, and postings are structured so there’s no reason it would ever belong there.

Only the verification review. Clinicians see your published posts, your public profile and your verified badge — never your underlying business documents. Your team’s internal notes and applicant data are visible only to your own authorized roles.

A reviewable history of the actions that matter: postings and edits, application decisions, team changes, ownership transfers. If it changes something on your account, it’s in the record — with who did it and when.

Role-based access, individual accounts, secure document handling and a full activity history — described plainly on oursecurity & privacypage. For contractual commitments, ourData Processing Agreementsets out processing scope, safeguards and breach notification.

Straight to the team viasecurity contact— questions reach the people who run the infrastructure. Found a vulnerability? Ourresponsible disclosure policytells you how to report it safely, with safe harbour for good-faith research.